Here at Scalawags, we aim to please.  We are available to help you with any ordering questions you may have and are happy to make shopping suggestions.  Just email us at orders@scalawagsonline.com or call us at 207.967.2775.

Scalawags accepts Visa, Mastercard, American Express and Discover cards. Orders shipped to Maine addresses will be subject to applicable sales tax.

All orders will ship via your choice of First Class, Priority or Parcel Post through the USPS. Scalawags is not currently accepting International orders.

Scalawags strives to ship all in-stock items within 48 hours upon order receipt.  If an item is back-ordered, you will be notified via email.  Backordered items will ship separately using our standard shipping service. 

Special order items or items shipping direct from the manufacturer will ship as indicated within the item description.

Exchanges/Returns

• Requests to exchange or return merchandise must be submitted to Scalawags within 48 hours of receipt.
• To qualify for an exchange or refund, all items must be returned in their original condition, including original packaging and documentation.
• After receiving and inspecting the returned item(s), we will reimburse your credit card for the purchase price of the item, less any shipping, handling, or restocking fees, or send you a replacement item for exchange.
• All returned items are subject to a 10% of the purchase price restocking fee.
• Shipping fees are non-refundable.
• Items on sale are final sale.
• Special order, personalized, customized and other items, as indicated in the item description, may not be returned.
  
  Send request to info@scalawagsonline.com or call us at 207.967.2775.

Damages

• Please check your order carefully upon receipt. Packages that are obviously damaged should be refused and left with the carrier as it is their responsibility for damage occuring during transit. If the condition of the package is questionable, make sure that the carrier makes note of it. 
• If upon inspection, your shipment is damaged, filing a damage claim with the shipper is the responsibility of the recipient and should be done within 48 hours of delivery.  We recommend you save all shipping materials to support your claim.